TRONFORM FAQs

How do I get Discounts?

Getting discounts on TRONFORM is easy! Here are the best ways to save:

• Join Our Mailing List: Sign up for our mailing list and receive exclusive seasonal promotions and discounts, including secret sales of up to 80% off.

• TRONFORM Models Discounts: Follow our models and influencers for special discount codes. You can apply these codes directly during checkout.

• Exclusive Promotions: Keep an eye out for our special promotions during different seasons, where even bigger discounts will be available for all mailing list subscribers.

Sign up now and unlock exclusive deals on TRONFORM’s luxury and customizable products!

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

How do I get Coupons?

Obtaining coupons on TRONFORM is simple and rewarding:

• Join Our Mailing List: By signing up for our mailing list, you'll receive exclusive promotions and discount codes. After being subscribed for 5 months, you'll get a coupon as a thank-you for your loyalty!

• Purchases Reward: For every 5th purchase you make, you’ll receive a surprise coupon, giving you even more savings on your favorite items.

• Honey Extension: Soon, we’ll be integrating with Honey to automatically apply the best coupons at checkout. Stay tuned for more details as we finalize this feature!

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

Where do TRONFORM Ship to?

At TRONFORM, we proudly ship both within the United States and to locations across planet earth.

Processing & Shipping Times
Our products typically take 3–7 business days to process and fulfill before shipping. Shipping times may vary depending on your location, but are generally estimated as follows:

• USA: 3–4 business days
• Europe: 5–7 business days
• Australia: 2–8 business days
• Japan: 4–8 business days
• International: 6–14 business days

Please note, handling times may vary slightly during peak seasonal periods due to high order volumes.

Tracking Information
Once your order is processed, you'll receive a tracking number via the email associated with your account. To ensure smooth order management, we recommend creating an account during your purchase. If you have any questions regarding your tracking number, feel free to reach out to our support team at support@tronform.co.

Additional Information
At TRONFORM, we are committed to delivering your order with precision and efficiency, providing the best products in the quickest possible time. As we continue to grow with your support, we aim to further improve our shipping times and overall customer experience.

If, for any reason, you are unsatisfied with your purchase, we offer a no-hassle return policy. For more details, click here.

For any unresolved issues, please contact us immediately so we can investigate the matter and provide a prompt solution. Reach us at support@tronform.co.

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

Shipping Cost

• Free Shipping: Orders over $100 will qualify for free shipping.
• Shipping Fees: Orders under $100 will be charged a standard shipping fee based on your selected delivery method and location. Don't worry—full pricing details will be provided at checkout.

In the future, we plan to introduce more options where you can choose expedited shipping for 1 to 5 days delivery.

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

Where do I can track my orders?

You can track your order using the instructions sent to your email after your purchase.

• You will receive a tracking number along with the shipping details, allowing you to track the shipment's progress with the provided carrier.
• You can also access more detailed tracking information [here].

For any issues or additional questions, please contact us immediately so we can investigate the matter and provide a prompt solution. Reach us at support@tronform.co.

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

What forms of payment TRONFORM accepts?

We accept a wide variety of payment methods, including popular ones such as cryptocurrencies, PayPal, VISA, and regular credit cards.

For more detailed information, click [here].

What payment options are available?

At TRONFORM, we’re always enhancing our payment options to ensure flexibility and convenience for our customers. You can currently pay with the following methods:

• Cryptocurrencies (Bitcoin, Ethereum, Bitcoin Cash, USDC);
• American Express;
• VISA;
• PayPal;
• Mastercard;
• Apple Pay.

If you wish for additional payment methods to be included, feel free to contact us at: contact@tronform.co.

What happens when I place an order?

Once an order is placed, your payment will be processed to our wallet. Please ensure that your billing address matches your payment method details, and that both your billing and shipping addresses are accurate during checkout. If your payment is declined, kindly contact your financial institution or digital wallet provider for assistance.

If you encounter any payment-related issues, you can reach us at support@tronform.co for assistance.

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

If my package gets lost or stolen before delivery will I lose it?

If your package is lost or stolen while in transit, please contact our TRONFORM Support Unit for further assistance here.

Disclaimer: TRONFORM is not responsible for any damage that occurs after your package is delivered. If you receive your order damaged, please contact us immediately at support@tronform.co for assistance and we will provide solutions ASAP.

TRONFORM Support Unit is always happy to guide you at any step here.

Disclaimer: We are not responsible for any damage made After you receive your order. If you receive your order damaged, contact us immediately at support@tronform.co.

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

What are the Customs fees &/or taxes for international orders?

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made. 

About Returns & Refunds

Your satisfaction is our priority. TRONFORM offers a 20-day return and exchange policy. For more detailed information, click here. 

Policies

• A receipt or proof of purchase is required.
• A 4-second video showing the product's condition is needed to ensure it meets our return guidelines.
• Send both the receipt and video to our email. Full instructions can be found [here].

Once your return is approved, you will receive an email with the return shipping address and instructions.

Additional Information

• Customers are responsible for the cost of return shipping. Shipping fees are non-refundable.
• If approved for a refund, the return shipping cost will be deducted from the refund amount.

Spreading our Imagine is important to us.

We are committed to be and improve every day to be the best clothing, luxury company ever made.